Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. Once your order is shipped, you will receive a tracking number.
2. Shipping Times
Shipping times vary by location:
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United States: 10–20 business days
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Canada & Europe: 12–25 business days
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Other countries: 15–30 business days
Please note these are estimates; delays may occur due to customs or carrier issues.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method.
4. Tracking Your Order
Once shipped, you will receive a tracking number via email. Use this number to track your order until delivery.
5. Lost or Delayed Packages
If your package is lost or delayed, contact us. We will work with the supplier and shipping carrier to resolve the issue.
6. Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes. Buyers are responsible for these charges.
7. Contact Us
For questions about shipping or tracking, reach us out.